Refund policy

/*
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 * IMPORTANT: The contents of this file are auto-generated.
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 * This file may be updated by the Shopify admin theme editor
 * or related systems. Please exercise caution as any changes
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        "item5": {
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            "name": "Audio & Travel",
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        "item8": {
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            "name": "Wellness & Care",
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        "item9": {
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            "name": "Everyday Essentials",
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      "settings": {
        "heading": "Find your everyday essentials",
        "copy": "Useful finds for your home, your work and wherever life takes you.",
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    "faq": {
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        "q1": {
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            "category": "About Krovian",
            "question": "What will I find here?",
            "answer": "Practical products for home, personal technology, travel and hands-on projects. Browse all products to see what is available in your market."
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        "q2": {
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            "category": "Choosing a product",
            "question": "How do I choose the right option?",
            "answer": "Compare the product details, dimensions and included accessories. If a product has several options, select the one you want before adding it to your cart."
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        "q3": {
          "type": "faq",
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            "category": "Delivery",
            "question": "What will shipping cost?",
            "answer": "Enter your delivery address at checkout to see the available shipping options and charges. You can also read our shipping policy before ordering."
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        "q4": {
          "type": "faq",
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            "category": "Ordering",
            "question": "How do I place an order?",
            "answer": "Choose an available product option and quantity, then add it to your cart. Review your items and proceed to checkout. To order directly from the product page, select Buy now."
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            "category": "Compatibility",
            "question": "Will it work with my device or vehicle?",
            "answer": "Check the supported models, connections, power requirements and software listed on the product page. For vehicle tools, compare these details with your vehicle model and year."
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        "q6": {
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            "category": "Returns",
            "question": "How do I request a return?",
            "answer": "Check our refund policy for eligibility, time limits and return instructions. Use the contact details in our store policies if you need help with a return."
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        "q7": {
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            "category": "Setup & care",
            "question": "How should I set up and care for my product?",
            "answer": "Use the instructions supplied with your product and any guidance on its product page. Check its operating requirements before the first use."
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        "q8": {
          "type": "faq",
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            "category": "Order support",
            "question": "How can I get help with my order?",
            "answer": "Use the contact details in our store policies. Include your order number, product name and a short description of the issue so we can help with your request."
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        "heading": "A little help before you order",
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        "claim_line1": "Thoughtful finds.",
        "claim_line2": "For everyday life.",
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        "refund_label": "Returns & refunds",
        "privacy_label": "Privacy",
        "terms_label": "Terms of service",
        "shipping_label": "Shipping & delivery",
        "contact_label": "Contact us",
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        "copyright": "KROVIAN. All rights reserved."
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